Coinsmart Login — Secure access to your crypto

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Simple, secure instructions to sign in to your Coinsmart account, recover access if you’re locked out, and strengthen your account security with two-factor authentication.

Quick overview

Coinsmart is a Canadian cryptocurrency exchange that lets users buy, sell and manage digital assets. Logging in is the first step to trading or checking balances. This guide covers the standard login flow, common problems and security best practices so you can access your account safely.

How to sign in (step-by-step)

1. Open your web browser and go to the Coinsmart sign-in page.
2. Enter the email address associated with your account.
3. Type your password into the password field (passwords are case-sensitive).
4. If you enabled two-factor authentication (2FA), enter the current code from your authenticator app or SMS code when prompted.
5. Click Sign In or Login. You will be taken to your dashboard on success.

If you use the Coinsmart mobile app, the steps are the same: open app > tap Sign In > provide credentials > complete 2FA.

Troubleshooting: login not working

If you can’t log in, try the following:

• Confirm you’re using the correct email address. Typos are common.
• Double-check your password (caps lock off). If unsure, use the Forgot password flow to reset it.
• Clear browser cache and cookies or try a private/incognito window.
• Try a different browser or the mobile app to rule out browser-specific issues.
• If 2FA codes are failing, check your device clock is accurate (time drift causes codes to be invalid).

Account recovery & password reset

To reset a forgotten password, click the Forgot password link on the login page and follow the emailed instructions. Typical recovery steps include:

• Receive a password reset link at your registered email.
• Click the link (it may expire — act promptly).
• Create a new, strong password and save it in a password manager.

If you no longer have access to your registered email, prepare to contact Coinsmart support — they may require identity verification like ID documents to restore access.

Two-factor authentication (2FA)

2FA strongly improves account security. Coinsmart supports authenticator apps (TOTP) and may offer SMS codes. Best practice:

• Use an authenticator app (Google Authenticator, Authy) rather than SMS when possible.
• Store backup/recovery codes securely (not on the same device).
• If you lose your 2FA device, follow Coinsmart’s recovery process — you will likely need to verify identity to remove 2FA.

Security tips

• Enable 2FA for login and withdrawals.
• Use a unique, strong password and a reputable password manager.
• Beware of phishing emails: always verify the site URL and never share your password or 2FA codes.
• Keep your device and browser up to date.

Support & contact

If you still can’t access your account, reach out to Coinsmart support through the exchange’s official support channels. Provide necessary details (but never your password or 2FA codes) and follow their guidance.

Go to Coinsmart Support